Disclaimer: Due The Nature Of Our Products, Absolutely NO RETURNS, EXCHANGES Or REFUNDS Will Be Honored. Typographic & Photographic Errors Are Subject To Correction. To Meet The Demands Of My Customers, Orders Are Processed Immediately. If For Any Reason An Order Needs To Be Cancelled, Please Cancel Within 24 Hours After Placing. Cancellations After 24 Hours Will Not Be Honored. Once Your Kouture Emsemble Is Complete & Shipped, A Tracking Number Will Be Sent To Your Email Address. We Know That You Will Love Your Kouture Piece Just As Much As We Loved Making It!! 

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Everything Melody's current production time is 15 business days. This time frame includes the creation of your couture piece/pieces and shipping. Patch & Craft orders ship within 48 hours after purchase. Craft order pick ups will also be available 48 hours after purchase. Please Allow 7 to 10 Business Days For The Delivery Of Patch & Craft Items. 

 
****************Everything Melody is always OPEN for orders*******************

Everything Melody Respectfully, Request That Photo's Of The Work Of Other's NOT Be Submitted For Copying. WE WILL NOT COPY The Hard Work Of Another Designer.

Everything Melody Does Not Make Personal Calls. We Respectfully Request That All Communication Be Done Via Messaging On Etsy Or Via Email

All Patch And Craft Orders $10 Or Less Or Patch Or Craft Orders Weighing Under 12 Ounces Will Be Shipped In A Regular Envelope. These Orders Will Not Contain Tracking Information. If For Some Reason You Are Not Okay With This, I Respectfully Request That You Place Your Order With Another Shop. 

Everything Melody's Quick Questions & Answers

WHAT TYPES OF PAYMENT DO YOU ACCEPT? 
We currently accept ALL major credit cards. Payments may be processed through the Etsy direct checkout. NO LAYAWAY, PARTIAL PAYMENTS, OR PAYMENT ARRANGEMENTS AVAILABLE. NO REFUNDS AFTER GARMENTS ARE MADE!!!! PRICING IS NON NEGOTIABLE!

WHEN WILL MY ORDER SHIP? 
Our approximate ship times will always be listed on our home page at the time you place your order. Please be aware of this time when you order. Production times DO NOT include holidays or weekends. NO REFUNDS will be given due not being aware of our current production times.

SHIPPING INFORMATION

Non-Rushed Shipping: 
All orders will be shipped using USPS unless otherwise noted. Orders totalling $10 or more will receive tracking.. 

Rushed Shipping: 
Please contact us regarding express mail shipping for domestic orders before placing your order! *****NO P.O. BOXES*****

DO YOU OFFER LOCAL PICK UP? 
Sorry, local pick up is not available. 

MAY I CALL YOU TO PLACE MY ORDER?
NO. ALL COMMUNICATION IS DONE VIA CHAT or through email. Chat conversations and emails helps me to better assist my clients due to the vast amount of orders that I am processing from Etsy, Facebook, Instagram and my company website www.everythingmelody.com. 

WHAT IS YOUR RETURN POLICY?
I take pride in making high quality boutique items. I inspect every item before shipping to make sure it is in perfect condition. Due to items being custom made to your specifications, I do not allow for refunds, exchanges, or cancellations after you have placed your order.

WHAT HAPPENS IF MY PACKAGE IS LOST OR STOLEN?
Once I ship your order and provide a tracking number, Everything Melody is not responsible for lost, stolen, delayed or damaged mail due to postal services. As a courtesy to clients shipping first class or priority mail delivery confirmation is included with your shipping if you desire insurance for your order please message me before completing your order. 

WILL MY ITEM BE EXACTLY LIKE THE PHOTO? 
The purpose of my work is to make something that is virtually the same, look different every single time I make it. I take pride in making couture One Of A Kind pieces. Your child's piece would virtually be unique, her own very special piece, created simply with her in mind. Upon your request, I can try my best to make an exact duplicate, however, embellishments or colors may be out of stock or discontinued. In that case, I will make sure that your item still looks great with a similar color, style, or embellishment. If I feel that it is a significant change, I will notify you through the email you provided at checkout.

DO YOU OFFER CUSTOM ORDERS?
Yes! I absolutely love custom orders!!  

WILL PHOTOS OF MY ORDER BE POSTED? 
YES! Everything Melody reserves the right to post photos of ALL work completed. I respect my customers so I will not post photos of work if the customer has not received the order. When submitting photos of your Princess or Prince wearing an Everything Melody creation please be aware that they can/will be used for marketing or on social media for the promotion of Everything Melody. DO NOT SUBMIT PHOTOS IF YOU ARE NOT COMFORTABLE W/ THIS! Submissions of photos waives any rights to the photos submitted. 

            ****Parents Some of our products may contain small parts.**** 
                          *WARNING: Choking Hazard. Small parts.*
                                                     ***Disclaimer***

My items are novelty items. I strictly use non toxic glue for the safety of our clients!!! All of the rhinestones & embellishments placed on our garments are glued by hand and are secured well but I cannot guarantee that any of the rhinestones will not come off. I recommend that our items be used with adult supervision and that if you see your child picking at or chewing on the rhinestones to discontinue use. Sliders can be a choking hazard.
******Buyer is fully responsible for any incidents that may occur while in use.******